Self Parking is available at no charge in well-lit, security-patrolled garages located on the hospital campus. Handicap parking is available in both the outside lots and on each floor of the parking garages.

Valet Parking is available at the main entrance to the hospital and at the entrance to 6025 Walnut Grove, Medical Plaza 1. This service is available at both locations Monday through Friday from 7 a.m. until 5 p.m. for a nominal fee.

Shuttle Service is complimentary and available at all times for transportation to and from the locations on the hospital campus, including Hampton Inn. For shuttle transportation to your vehicle, dial 6-5520 from any in-house phone located at any hospital entrance. For shuttle transportation from your vehicle to the building, dial 901-226-5520.

Weekdays: 6:30 a.m. until 11:00 p.m.
Saturday: 7:00 a.m. until 3:00 p.m.
Sunday: Closed

Vending machines are located on floors 2 through 4 next to the guest elevators. A large vending area is located on the first floor next to the Willows Café.

An automated teller machine is located in the vending area on the first floor next to the cafeteria.

For your convenience, changing stations are located in the main lobby restrooms.

Counseling services for patients: dietary, financial, health care choices, religious, rehabilitation and lifestyle arrangements.

TDD (Telephone Device for the Deaf) equipment is available at no charge for our hearing-impaired patients. In addition, interpretation services are provided for our hearing-impaired patients upon request. Please contact the nursing staff or Help Line. More on hearing impaired services.

When needed, interpretation services are provided for patients who do not speak English. Please contact your nurse for assistance with obtaining a language interpreter. Learn more on translation services.

A complimentary washer and dryer set is available on the third floor of the hospital. Detergent may be purchased in the retail pharmacy.

The Ann L. and Joseph H. Powell Library for patients and visitors is open weekdays from 8:30 a.m. until 4:00 p.m. and is on the 1st floor of 6025 Walnut Grove, Medical Plaza 1. Services include computer and internet access, faxing, photocopying, as well as health-related resources available for checkout.

Patient mail and packages are delivered to the hospital’s mailroom Monday through Saturday and then delivered to patients the next business day. Mail or packages received after a patient is discharged will be forwarded to the patient’s home address listed on the medical record.

Please consult the local phone directory for notaries public. Hospital staff and volunteers are prohibited from witnessing or notarizing any documents related to a patient’s health care wishes.

The chapel is located on the first floor of the hospital near the main entrance and is always open to provide a quiet place for prayer and meditation.

Sunday service: 10:00 a.m. (Also viewable live on channel 56 in patient rooms.)

Patients and families may request a hospital chaplain visit by dialing “0” for the hospital operator.

Walnut Grove Plaza Pharmacy is located in the lobby of the hospital and available to fill prescriptions or over-the-counter (OTC) medications. 

Open daily (except holidays)
9:00 a.m. until 7:00 p.m.
901-226-5654

Baptist Specialty Pharmacy is located in Medical Plaza 3, Suite 110 and is available to fill prescriptions for complex medical conditions. Prescriptions are available for pick-up or through mail order.

Monday through Friday (except holidays)
8:00 a.m. until 6:00 p.m.
901-226-4700

Meds to Beds is a service that provides free delivery of discharge medications to the patient’s room just prior to discharge from the hospital. As you prepare for discharge from the hospital, ask your nurse about getting your prescriptions from the Meds to Bed service. Once at home, future prescriptions can easily be changed to your local pharmacy.

Most hospital staff members are dressed in uniforms of varying colors to help patients distinguish between those who perform different duties:

Baptist collaborates with a number of community service organizations that share our mission of healing, teaching and preaching. Many of these same organizations offer many financial assistance programs and opportunities, as well as numerous free resources to people in the communities they serve, including:

• Medical care
• Transportation
• Housing
• Food assistance
• Substance abuse counseling
• Education support for parents and students
• Legal aid
• Immigration services
• Job training and placement, and more.

To learn what’s available in your area, click or tap the button below. This service is offered as a convenience to you and for general information purposes, and does not represent an endorsement of any kind.

In accordance with Title VI and VII of the Civil Rights Act of 1964 and its implementing regulations, Baptist Memorial Hospital-Memphis, directly or through contractual or other arrangements, admits and treats all persons without regard to race, color, sex, age, disability or national origin in its provision of services and benefits, including assignments or transfers within the facility and referrals to or from the facility. Staff privileges are granted without regard to race, color or national origin.